Cookies Policy

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and support a consistent user experience. Cookies do not normally contain information that directly identifies you, although information collected through cookies may sometimes be linked with account, device or usage information.

Ricky Casino may also use related technologies, including pixels, tags, software development kits, local storage and similar tools. In this policy, we use the term cookies to include these technologies where appropriate. Some cookies are set by Ricky Casino, while others may be set by service providers that perform functions on our behalf or provide services used on the website.

Cookies can be session cookies or persistent cookies. Session cookies are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The length of time a cookie remains active can vary depending on its purpose, the service that sets it and your browser settings.

Why cookies matter

Cookies help websites remember settings, maintain secure sessions and understand how visitors use different pages. They can make it easier to sign in, move between pages, complete forms and access account features. They may also help identify technical problems, prevent misuse and improve the design and performance of online services.

The cookies used on the Ricky Casino website may vary as the website, technology and services change. The main categories are described below. A cookie may have more than one function, and not every category will necessarily be used on every page or device.

Strictly necessary cookies

These cookies are needed for core website functions. They may support page navigation, account access, secure areas, session management, fraud prevention, security controls and the processing of requests. Without these cookies, some parts of the website may not operate properly or may be unavailable. Because they support essential functions, they may not always be removable through the website preference tool.

Functional cookies

Functional cookies help remember choices and preferences, such as language, region, display settings or other options selected during a visit. They can help provide a more convenient experience and reduce the need to enter the same information repeatedly. If you refuse these cookies, some preferences may not be saved and certain features may work in a more limited way.

Analytics and performance cookies

These cookies may collect information about how visitors use the website, such as which pages are visited, how long pages take to load, how users move through the website and whether an error occurs. The information is generally used in an aggregated or otherwise structured form to measure performance, identify improvements and understand how the website is being used. Analytics information may be provided by external service providers acting under suitable arrangements.

Security and compliance cookies

Some cookies or similar technologies may be used to help protect accounts, detect unusual activity, reduce automated or fraudulent use and support checks required for the safe operation of gambling services. They may assist with maintaining records, applying website controls and supporting responsible gaming or regulatory processes where relevant. These technologies are intended to support security and compliance and are not used to bypass applicable legal requirements.

Advertising and marketing cookies

Where applicable and permitted, marketing cookies may help measure campaigns, understand interactions with promotional content and show advertising that is more relevant to a user. They may be set by Ricky Casino or by advertising and measurement partners. Marketing cookies are not required for the basic operation of the website. Their availability and use may depend on your consent, your preferences, the website features in use and applicable Australian law.

Depending on the cookie and the way you use the website, information collected may include your device type, browser type, operating system, IP address or approximate location, pages viewed, links selected, visit times, referring website, session information, preference choices and technical information about website performance. Cookies may also record whether a message or feature has been displayed or used. We aim to collect and use information in a way that is reasonably necessary for the relevant purpose.

Ricky Casino may use cookie information to operate and maintain the website, provide account and gaming features, remember preferences, authenticate users, protect the website, investigate suspicious activity, understand website traffic, improve content and functionality, measure marketing activity and meet applicable legal, regulatory and compliance obligations. Cookie information may be combined with other information where this is permitted and necessary for one of these purposes.

Cookies may be used during registration, login, account management, payment-related journeys, game access and other activities available through the website. Their use does not change any eligibility, identity verification, safer gambling, account, payment or promotional requirements that apply to your use of Ricky Casino. You remain responsible for reviewing and complying with the terms that govern your account and any services you access.

Third-party services

Some website features may rely on third-party providers. These providers may use cookies or similar technologies to deliver security, analytics, hosting, payments, customer support, advertising, content or other services. Third parties may process information under their own privacy notices and terms. We recommend reviewing those notices where they are available. Ricky Casino does not control every technology used by an external provider, but we expect relevant providers to handle information in accordance with applicable requirements and their contractual obligations.

The website may also contain links to websites or services operated by other organisations. Those websites may use their own cookies and privacy practices. This Cookies Policy applies to the Ricky Casino website and does not govern third-party websites that we do not operate or control.

When you first visit the website, you may be presented with a cookie notice or preference tool. Where required, you can use that tool to accept or reject optional categories of cookies and to change your choices later. Strictly necessary cookies may continue to operate because they support essential website functions. If a preference tool is not available for a particular technology, you can use your browser or device settings to manage cookies.

Browser controls

Most browsers allow you to view, delete, block or restrict cookies through their settings. You can usually choose to block all cookies, block third-party cookies, delete cookies when the browser closes or receive an alert before a cookie is stored. The steps differ between browsers and devices, so consult the relevant browser help information for instructions.

Blocking or deleting cookies may affect the way the website works. You may be unable to sign in, maintain a secure session, save preferences, complete certain forms or use some account and gaming features. Removing cookies from one browser or device will not necessarily remove them from another browser or device. If you use private browsing, some preferences may not be retained after the session ends.

Mobile and device settings

Mobile operating systems may provide controls for advertising identifiers, app permissions, tracking and local storage. These controls can affect how similar technologies operate in a mobile browser or application. Changing a device setting may not remove all information already collected, and it may not disable technologies that are necessary for security or account functionality.

Your cookie choices are separate from other choices you may make about marketing communications, account notifications, privacy requests or safer gambling tools. Opting out of marketing cookies may reduce targeted advertising, but you may still see general advertising or receive service communications that are necessary to operate your account.

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our service providers, legal requirements or our practices. When changes are made, the updated version will be published on this page with a revised date where appropriate. You should review this page periodically so you remain aware of how cookies and similar technologies are used.

The Privacy Policy contains further information about how Ricky Casino handles personal information, including the purposes of collection, information sharing, security, retention and privacy rights. If there is any difference between this Cookies Policy and the Privacy Policy about the handling of personal information, the document that specifically addresses the relevant issue will apply to the extent permitted by law.

If you have questions about cookies, privacy or the operation of the website, use the available support or contact channels published on the Ricky Casino website. Please do not include sensitive account, identity or payment information in a general enquiry unless it is requested through a secure channel. We may need to verify your identity before responding to a privacy request or changing information connected with your account.