Ricky Casino Terms & Conditions

These Terms & Conditions apply to the Ricky Casino website, related services, games, promotions and other features made available through the website. They should be read together with any additional rules, game instructions, promotional conditions, privacy information and responsible gambling guidance displayed on the website. If a specific rule conflicts with these terms, the specific rule may apply to the relevant service or promotion.

You must be legally permitted to use online gambling services in the place where you are located. You must also meet the minimum legal age that applies to gambling in your location. Ricky Casino may ask you to confirm your age, identity, location or other details before allowing access to an account or particular services. You must provide information that is accurate, complete and current, and update it if circumstances change.

An account must be used only by the person in whose name it is registered. You must keep your login details confidential and take reasonable steps to prevent another person from accessing your account. You are responsible for activity carried out through your account unless you have promptly reported unauthorised access or another security issue.

• You must not create an account using false, misleading or borrowed information.
• You must not open or operate an account for another person.
• You must not allow another person to deposit, wager or withdraw using your account.
• You must not create multiple accounts unless Ricky Casino expressly permits this.
• You must not use the website if you are subject to a gambling exclusion, restriction or other legal prohibition.
• You must not use the website for unlawful activity, fraud, money laundering or any purpose unrelated to permitted personal entertainment.

Ricky Casino may carry out verification and security checks. These checks may include requests for identity documents, proof of address, payment information, source of funds or other information reasonably required to meet legal, security or operational obligations. Access to some features may be restricted while checks are in progress. If requested information is not provided, or cannot be verified, an account may be restricted, suspended or closed in accordance with applicable requirements.

You should only deposit money that you can afford to lose. Before making a deposit, check that the payment method is available to you and that the details supplied are correct. A deposit must generally be made using a payment method held in your own name. Ricky Casino may reject, reverse or review a transaction where it appears to be unauthorised, irregular, fraudulent or inconsistent with these terms.

A wager is accepted only when it is recorded as accepted by the relevant system. An attempted wager, displayed selection or communication of an intention to wager does not necessarily mean that a bet has been placed. You should check your account history or other available confirmation after placing a wager. If a technical error, interruption or obvious mistake affects a wager, game result or account balance, Ricky Casino may investigate and take reasonable corrective action.

Game rules, paytables, odds and settlement information may differ between products. You are responsible for reading the rules for the game or market before wagering. Unless a game-specific rule states otherwise, results are determined using the applicable game systems and records. Outcomes may not be changed simply because a player expected a different result or misunderstood the rules.

Winnings and withdrawals are subject to account verification, payment checks and any applicable rules shown on the website. A withdrawal may be delayed or restricted while an account is reviewed, where a payment must be returned to its original source, or where legal, fraud-prevention or responsible gambling considerations apply. Any applicable fees, transaction restrictions or processing conditions should be reviewed before requesting a withdrawal.

• You are responsible for checking that your deposit and withdrawal details are correct.
• You must not deposit funds using a payment method that you are not authorised to use.
• You must not attempt to charge back a legitimate transaction or dispute it dishonestly.
• You should report an unfamiliar transaction or account activity as soon as possible.
• Balances, wagers and transaction records may be reviewed to correct clear errors or prevent misuse.

Promotions, bonuses, rewards and other special offers are subject to their own terms. Those terms may include eligibility requirements, expiry dates, wagering conditions, contribution rules, maximum values or restrictions on withdrawals. A promotional offer should not be used unless you understand the conditions that apply to it. Where a promotion is inconsistent with these general terms, the promotional terms will generally govern that offer.

Gambling should be treated as entertainment, not as a way to make money, repay debts or solve financial problems. There is no guaranteed strategy for winning, and past results do not predict future outcomes. You should set a budget and time limit before you play, keep gambling separate from essential household spending, and avoid chasing losses.

Safer gambling practices

• Decide how much you can afford to lose before you begin.
• Take regular breaks and avoid playing when tired, upset or affected by alcohol or other substances.
• Do not increase your stakes to try to recover losses.
• Keep your account details private and do not ask another person to gamble for you.
• Use available deposit, wagering, time or session controls where offered.
• Request a break, account restriction or self-exclusion if gambling is no longer enjoyable or is becoming difficult to control.

If you believe gambling may be causing financial, emotional or relationship problems, stop playing and seek independent support. You may also contact Ricky Casino through the support options shown on the website to ask about available account restrictions or self-exclusion processes. Restrictions can affect access to services and may not be reversible until an applicable period has ended.

The website must not be used to exploit errors, interfere with services, bypass security controls, introduce malicious software, scrape data without permission or disrupt another user’s experience. You must not engage in collusion, manipulation, fraud, automated play or any conduct intended to obtain an unfair advantage. Ricky Casino may investigate suspected misuse and may withhold affected transactions or restrict an account while an investigation is completed.

The website and its content are provided for personal use. You may view and use the website only as permitted by these terms and applicable law. Website text, branding, graphics, software and other materials may belong to Ricky Casino or third parties. You must not copy, modify, reproduce, distribute, publish, sell or commercially exploit those materials without permission, except where the law permits it.

Ricky Casino aims to provide a reliable service, but continuous availability cannot be guaranteed. Access may be interrupted by maintenance, technical faults, communications failures, cybersecurity events, power loss or circumstances outside reasonable control. Website information may also be delayed, incomplete or subject to correction. You should not rely on a displayed balance, result or message where it appears to contain an obvious error.

To the extent permitted by law, Ricky Casino is not responsible for loss caused by your failure to keep account details secure, misuse of the website, inaccurate information supplied by you, interruption outside reasonable control, or reliance on information that was clearly incomplete or incorrect. Nothing in these terms excludes, restricts or modifies any right, guarantee or protection that cannot lawfully be excluded, restricted or modified under Australian law.

Personal information is handled in accordance with the applicable Privacy Policy. That policy explains how information may be collected, used, stored and disclosed, including for account administration, verification, payments, security, responsible gambling and legal compliance. By using the website, you acknowledge that relevant information may be processed for these purposes as described in the Privacy Policy.

Changes, suspension and complaints

These terms may be updated from time to time to reflect changes to services, law, technology, security requirements or business practices. The current version will be made available on the website, and continued use after an update may indicate acceptance of the revised terms. If an important change affects your rights or obligations, you should review it before continuing to use the services.

Ricky Casino may suspend, restrict or close an account where reasonably necessary, including for suspected fraud, security concerns, breaches of these terms, failed verification, legal requirements, responsible gambling reasons or prolonged inactivity. Any remaining balance will be considered in accordance with applicable law, these terms and the circumstances leading to the action. Closing an account does not remove obligations that arose before closure.

If you have a question, transaction concern or complaint, review the available support and complaints information on the website and provide clear details of the issue. You may be asked to confirm account information so the matter can be investigated securely. Complaints should be raised promptly, and all relevant records should be retained while the matter is being considered.

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. These terms are intended to operate consistently with applicable Australian law and any mandatory rights or obligations that apply to online gambling services. By continuing to use Ricky Casino, you confirm that you have read and understood these Terms & Conditions.